Assistance With Daily Living
We are passionate about providing you support to get the services you most require. We strive to support our participants with daily living activities by helping them reach their NDIS goals. This helps reduce stress and encourages confidence in performing daily tasks.
Our dedicated support worker will assist with cleaning and tidying your home. We offer assistance with many household duties such as:
- House Cleaning
- Meal Preparation
- Washing and Ironing
- Grocery Shopping
Our daily living support services also includes supervision in undertaking everyday household tasks.
Assistance with Personal Care
Our aim is to provide you the ability to personalise your supports specific to your overall needs.
With the assistance of our support workers, we ensure that, the services provided by us are personal, determined and tailored to individual, to support your daily needs including household tasks. Striving to enable achievement not only daily goals but overall life goals.
Some of these services include but are not limited to:
- Showering
- Getting into and out of bed
- Personal grooming
Our support workers will ensure that you remain safe within your home.
Community Participation
At Optimal Ability Services, we strongly believe in individuals staying connected with friends, family and the greater community, as it’s a great way to develop and improve a healthy self esteem & confidence.
Community and social access relate to assisting with or supervising a participant to engage in community, social, recreational or economic activities. These supports can be provided in a range of environments.
We offer full assistance for any daily/social activity. Whether it be sporting events, classes, medical appointments, dining out or just a nice walk in the park, we have you covered, ensuring a fun and smooth experience.
Assistance with Travel/Transport
We know how important getting out and about can be to mental health, fitness and developing confidence. Ensuring safe travel and assistance at any destination is at the heart of this.
We offer support with transportation which assists participation in community, social life and daily life activities.
Our support workers will assist you in traveling with significantly greater flexibility, whether that be by the bus, train, car or ferry. We will make sure we provide you with a safe and reliable support worker who is a well-trained licensed driver in our own vehicles.
Support Coordination
We assist participants and their families with multiple or complex support needs to understand and implement their NDIS Plan and access services from a range of providers.
The paramount step in creating the life you choose is accessing the supports you need to achieve your goals. Having a complete understanding of your NDIS plan, you can make informed decisions, work towards your goals, and connect with the right NDIS providers, along with community, mainstream and other government services.
Support coordination is a personalised service that focuses on your plan and your goals. Our knowledgeable support coordinators will take the time to listen to you and find out what you’re looking for.
Tailored strategies will enable you to manage your NDIS plan and supports. The support might include identifying and growing your support network, researching service providers, understanding service agreements, and communicating your needs to a support provider.
How our Support Coordination service can work for you
The support services we provide include:
- Understanding your NDIS plan: Full breakdown of your NDIS plan, you’ll know how to make use of all your NDIS funding. We’ll also provide support with budgeting and planning, setting up the NDIS participant portal, becoming familiar with the NDIS price guide, and help when you’re ready to prepare for your next NDIS plan.
- Identifying your options: We’ll listen carefully to your needs and wants and address any barriers you might be facing. We can then look at the different options available to you, including funded, mainstream, and informal service networks, and connect you to the right supports to meet your goals.
- Building your capacity: Learn how to increase your support networks, make long-term plans, and understand what to look for in a support worker and a support organisation.
- Ongoing support: Regular check-ins with meetings and phone calls will allow us to monitor and review your supports, and make adjustments if they’re not working for you or if your needs change. You can contact us if you have any questions or concerns about your NDIS plan or if you want assistance when things go wrong.
- Resolving service delivery issues: If you are experiencing issues with a service provider, you’ll feel supported to make a complaint if necessary and work on resolving the issue directly with the provider.